Welcome to The Healing Connection’s Billing Information Page

For many clients and families, this is an important question. The Healing Connection accepts private insurance and works with clients and families to obtain insurance benefits for eating disorder treatment. Insurance coverage varies depending on provider and specific plan.

We are committed to making the payment process as simple and transparent as possible. Below you’ll find details about insurance plans we accept and how to contact our billing department for assistance.

Accepted Insurance Plans

We currently accept the following insurance providers:

If your insurance is not listed above, please reach out to us. We can assist with verifying your benefits and determining if we are in-network.

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Excellus BCBS
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Medicare
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Medicaid
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United Healthcare
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Aetna
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Fidelis
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Independent Health
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Cigna
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Carelon
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MVP
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Payment Policy

Payments are due at the time of service.

The amount you owe is determined by your insurance provider and your specific plan. This may include copays, coinsurance, or deductibles. We will work with you to clarify your financial responsibility before or during treatment.

Financial Assistance

We understand that treatment costs can be challenging. The Healing Connection offers financial assistance options that you can apply for, such as:

Sliding Fee Scale – Based on income and financial need
Payment Arrangements – Flexible monthly payment options
Sunbit -Credit payment options

Please contact our billing department for details and application forms.

Billing Questions

For any billing-related inquiries, please contact our billing department directly:
📧 Email: billing@TheHealingConnectionInc.org

Additional Notes

If you need financial assistance or have questions about payment options, please let us know.