It’s Time To Take The First Step . . .
If you've decided The Healing Connection is a good fit for you or your loved one, the first step is to contact us for a free confidential phone screening at 585-641-0281.
The purpose of a phone screening is to ensure that we can provide the correct level of care, and to offer assistance in obtaining insurance benefits and a primary care provider (PCP) if necessary. Patients without a PCP will be referred to the Western NY Comprehensive Care Center for Eating Disorders Case Manager to assist in obtaining a PCP. If we determine that we cannot provide the appropriate level of care for you, we will work with you to find alternative treatment options.
Here’s a step-by-step guide to the intake process and required documents. We welcome any questions you have about admissions or insurance, and are ready to help you.